Home » FAQ – Online Logo Maker
FAQ – Online Logo Maker 2016-10-26T11:27:21+00:00


Step-by-step in creating a logo online with the logo design software.

Didn’t receive the files within 24 hours? 2016-10-26T11:22:47+00:00

If you didn’t receive the files within 24 hours, this is what you should do:

  1. Check your email spam folder (sometimes large files go into spam).
  2. Verify that the email you gave us is correct.
  3. Add our email address to your contact list, Address Book or safe senders list.
  4. Let us know, Email Customer Service your order number. info@createalogoonline.com
Ordering for stationary Brandign package 2016-10-26T10:51:03+00:00

This Branding Package is an upgrade to your logo.


  1. Create a logo online and add it to your cart.
  2. Add the Custom Branding Design Package to your cart.
  3. Fill in the final information and Place an order and pay online.
  4. Get 3 custom sketches based on your brief.
  5. Give feedback, improve your design.
  6. Receive your winner design in editable vector format – ready for print & web.
Premium Fonts & Colors Upgrades 2016-10-26T10:30:11+00:00

Wish to add the extra premium colors & fonts?

Our logo designers will redesign your company logo upon request. Select colors & fonts from our online catalog, fill in the numbers in the “Premium Upgrades” section.

Change 5 colors – Choose the colors from the colors catalog & let fill in the numbers.

Change 2 fonts – Choose the fonts from the font catalog & let us know the numbers.


Extra File formats 2016-10-26T10:26:28+00:00

If you require a different format other than the included formats you can add it in an additional cost of $9 per format.

  • PSD Photoshop – Editable Layered open file
  • PNG – transparent file – no background
  • EPS – for special prints
I would like the logo to be Exclusive to me 2016-10-26T10:23:30+00:00

Exclusive Logo Templates

If you like to get sole ownership check on the logo page If the button “Buy Exclusive” is available for $59.

After exclusive purchase, the template will no longer be available to other customers and you get copyrights.

If you don’t see “Exclusive – Get sole ownership: ($59)“, this means that the logo purchased previously and cannot be exclusive to you.

I want the logo to be exclusive and removed from the site 2016-10-26T10:17:12+00:00

Yes, you can ask that the logo be removed from the site for an additional fee. This means that you are the last person to buy the template.

It’s called “BUYOUT” license. Our prices starts from $499 for a “buyout”.

The template will be removed from our database and will be no longer available for sale.
If you would like to purchase the “BUYOUT” license please contact our customer service and we will send you the payment link.

Where can I publish my new logo? 2016-10-26T10:11:31+00:00

Use your logo for all your advertising needs.

Once you have purchased a logo template with us, this enables you to publish your company logo and use it for all your advertising needs.

You are free to use the logo you designed with no restrictions. These include websites, T-shirts, stationery, business cards, letterheads, Facebook, sign and more.

“The Logo Makers” retains the copyrights and all associated rights to the original symbols.

Read more about our Terms and Conditions

My Logo Disappear In Cart 2016-10-26T10:06:30+00:00

In the cart, at purchase, Do not Click and go back to view the logo.

Once you are happy with your new design and ready to place an order, At purchase, Do not return back to view the logo.

Going back will reset the logo software and the logo disappear. Please follow the below steps:

  1. Design your logo online >
  2. Add to cart >
  3. Proceed to checkout >
  4. Fill in your information and click to pay
Can I Save my logo? 2016-10-26T10:02:20+00:00

Yes, you can save your logo work and come back to redesign it. Just make sure to register our website first.

On the top left menu you will see the “SAVE” and “LOAD”.

save my logo

Save my logo

Can I download the logo free? 2016-10-26T09:57:54+00:00

We allow our users to create a logo online with our free logo maker. You can download the logo sample from the logo page, at the top menu.

download the logo sample from the logo page

download the logo sample from the logo page

Once you are done creating a logo and want to use it, place an order. Within a few hours, our logo designers will send you high resolution files via e-mail.

I have created a logo, What’s next? 2016-10-26T09:51:34+00:00

Once you are done creating your own logo and want to use it, place an order. Our logo designers will prepare the files and send the logo, as you created it.

This is how it works:

  1. Design your logo
  2. Click on “Add to cart
  3. Click on “Proceed to Checkout
  4. Fill in your Billing Details accept the terms & conditions


Within a few hours Receive your new logo design files via email.

How to create a logo online? 2016-10-26T09:40:01+00:00

How do I create my own logo?

1 > Find logo templates – Search among thousands of High Quality logo templates and find the logo you love.

2 > Create your own logo online using our free logo maker. In real time, design your company name, select the colors and fonts.

3 > Place an order online. Receive your new logo as you designed it, within 24 hours.

Choose a logo from a catalog

We have 1000’s of ready made vector logo templates for you to choose from. Browse our online logos catalog and select a logo that you like.

The Right Tools. The Right Solution.

Design any logo online with our free logo maker. Use the online logo creator to change your company logo, text, colors, fonts and more.

Receive your logo design within hours

Our graphic designers will send your new logo via email. Within a few hours, receive editable HD files, ready for print and web.